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Accessibility Policy

Last Updated: October 15, 2025

Accessibility Policy

Vishwakarman Technology Pvt Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our services provided via the Khela.co.in platform and related web and mobile applications (the "Platform Services").

1. Our Commitment

Vishwakarman Technology strives to make its Platform Services accessible to all users, regardless of technology or ability. We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, an internationally recognized set of recommendations for improving web accessibility.

While we operate on the third-party Khela.co.in SaaS platform, we commit to designing and developing any directly managed content, features, or unique user interfaces related to our specific services on that platform with accessibility in mind.

2. Accessibility Features and Goals

We aim to implement and maintain the following accessibility features for the content and features we control:

  • Keyboard Navigation: All interactive elements will be accessible and operable using a keyboard alone, without requiring a mouse.
  • Alternative Text: Providing descriptive text alternatives for all non-text content, such as images, icons, and charts, to be read by screen readers.
  • Clear and Consistent Design: Maintaining a predictable and consistent layout, navigation, and user interface across our service pages.
  • Readability: Ensuring adequate contrast between text and background colors and allowing users to resize text without loss of content or functionality.
  • Descriptive Headings and Labels: Using clear, descriptive headings, links, and form labels to help users navigate and understand content.
  • Compatibility: Striving for compatibility with common assistive technologies, including screen readers, magnifiers, and speech recognition software.

3. Scope of Policy

This policy applies specifically to the user experience, content, and application features developed, managed, or directly uploaded by Vishwakarman Technology Pvt Ltd as a merchant on the Khela.co.in Platform.

Note on Khela.co.in Platform: As the underlying architecture (the core SaaS platform and its general interface) is controlled by Khela.co.in, we rely on the platform provider for the accessibility of their base infrastructure. We will advocate for accessibility improvements to the core Khela.co.in platform where possible.

4. Evaluation and Review

We will periodically review the accessibility of our Platform Services. This review may involve:

  • Internal accessibility testing by our development teams.
  • Testing using automated accessibility checkers and tools.
  • Testing with users who utilize assistive technologies, where feasible.

5. Feedback Mechanism

We welcome your feedback on the accessibility of Vishwakarman Technology's services on the Khela.co.in Platform. If you encounter accessibility barriers or have suggestions for improvement, please contact us immediately.

Your feedback is crucial in helping us identify and resolve issues.

  • Contact Email: [Insert Vishwakarman Technology Support Email]
  • Subject Line: Accessibility Feedback
  • Please include the following information in your request:
    1. The specific webpage or application screen where the issue occurred (URL/Screen Name).
    2. A description of the barrier you encountered.
    3. The assistive technology you were using, if any.

6. Technical Specifications

Accessibility of the Platform Services relies on the following technologies to work with the particular combination of web browser, operating system, and any assistive technologies installed on your computer:

  • HTML5
  • CSS3
  • JavaScript

We recommend using the latest versions of major web browsers (Chrome, Firefox, Safari, Edge) for the best experience.

We also recomment our mobile application users to update regularly to the latest version from a verified mobile application store.