Payment Policy
Payment Policy
This Payment Policy outlines the terms and procedures for payments related to services purchased from Vishwakarman Technology Pvt Ltd ("the Merchant," "we," or "us") and facilitated through the Khela.co.in platform and related web and mobile applications ("the Platform Services").
1. Accepted Payment Methods
All payments for services offered by Vishwakarman Technology are processed securely through the Khela.co.in platform using third-party payment providers. We accept major credit cards, debit cards, and other payment methods supported by the Platform, which may include:
- Major Credit/Debit Cards
- Net Banking/UPI (For Indian customers)
- Digital Wallets (As supported by the Platform)
Note: Vishwakarman Technology does not directly collect or store your financial information, such as credit card numbers or bank account details. This sensitive data is handled entirely by the secure third-party payment provider integrated with Khela.co.in.
2. Pricing and Currency
A. Service Pricing
The price for each service (e.g., project fee, hourly rate, subscription cost) is clearly stated on the Vishwakarman Technology service page on the Khela.co.in platform at the time of booking or agreement.
B. Currency
All transactions are processed in Indian Rupees (₹) unless otherwise specified and agreed upon in writing for international clients.
3. Fees and Charges
A. Merchant Service Fees
The fees charged by Vishwakarman Technology cover the cost of the IT service or product you receive (e.g., development time, consulting hours, support retainer).
B. Third-Party Payment Charges
As we utilize third-party payment providers through Khela.co.in, variable transaction fees and charges may apply to your payment. These charges are subject to the policies of the third-party provider and the Khela.co.in platform.
- Disclosure: Any applicable platform or processing fees charged in addition to the Vishwakarman Technology service fee will be clearly displayed during the checkout process before you finalize your payment.
- Responsibility: You acknowledge and agree that you are responsible for any payment processing fees, bank charges, or foreign exchange fees levied by your financial institution or the third-party provider.
C. Taxes
All prices are subject to applicable local, state, and national taxes, including GST (Goods and Services Tax) in India, which will be added to the final amount due as required by law.
4. Payment Terms
A. Scheduled Services (e.g., Training, Consulting)
Full payment is typically required at the time of booking to confirm your reservation for scheduled services.
B. Project-Based Services (e.g., Software Development)
Payments for project-based services may involve a structured schedule:
- Non-Refundable Deposit/Retainer: An initial percentage or fixed amount required upon contract signing to commence work.
- Milestone Payments: Subsequent payments linked to the completion and acceptance of defined project milestones.
- Final Payment: The remaining balance due upon final delivery and sign-off of the project.
C. Subscription/Retainer Services (e.g., Monthly Support)
These services are billed [Monthly/Quarterly/Annually] in advance. Your service is active once the payment for the current cycle is successfully processed.
5. Billing and Invoicing
All invoices and payment receipts for services purchased from Vishwakarman Technology will be issued and managed through the Khela.co.in platform. You can access your transaction history and invoices through your account dashboard on the Platform.
6. Failed Payments
If a payment fails (e.g., expired card, insufficient funds):
- Notification: You will be immediately notified by the Khela.co.in platform.
- Service Impact: Failure to complete payment within [X] days may result in the suspension or termination of the service or project work until the outstanding amount is settled.
- Subscription Services: For subscriptions, failure to remedy the payment issue will lead to automatic suspension of service access.
7. Refunds and Disputes
All refunds are subject to and governed by the Vishwakarman Technology Pvt Ltd Cancellation and Payment Refund Policies. Any request for a refund must first comply with the terms of the Cancellation Policy.
- Disputes: Any payment disputes should first be directed to Vishwakarman Technology for resolution, adhering to our internal dispute process.
8. Contact Information
For any questions regarding service pricing, invoices, or payment procedures, please contact us: